Shipping, payment
Updates, April 12th 2021
Hi,
We ship to all countries through DHL . They take 3 to 4 days.
C-19 regulations are constantly changing worldwide so, before placing an order, please contact your local DHL office to check if the delivery to your zip code is normal.
We still have some transit restrictions in Lima and other cities. You will still find some of our products as unavailable, I will add them as restrictions are eased. If you have any question please, contact me and I will do my best to help:
- email: store@peru-miski.com
- text: WhatsApp or Telegram to +51 992750549
Promotions:
Peruvian Postal Service, Serpost (http://www.serpost.com.pe/): We are not using them. They have been taking longer than usual because they have to ensure compliance with the new procedures and they have fewer active employees to do so.
GENERAL
- Our products have small parts and are not designed or intended for small (little) children.
- Our email is store@peru-miski.com. If you need help with your order please write to us and we will be happy to handle it directly
- Business days: Monday to Friday.
- We will answer all your messages, please allow us 24 hours.
- If you wish to purchase a large order and want a customize invoice, we can do that, just send as an email with the list of items you need and we will send you a quote.
SHIPPING
- We will ship your order with DHL within 2-3 business days of cleared payment to your Paypal registered address. Please make sure this is updated.
- DHL usually takes 3 to 4 days. When the package gets to your country, it has to go through customs inspection before being delivered. The time this process takes varies so I would suggest you: Contact your local DHL, in advance, for exact dates and additional requirements.
- The system will calculate the shipping fees at checkout, based on the final weight and/or volume of your order and your location. You can see the zone for your country and then, the corresponding fees in the chart below:
Zone 3
Argentina, Brasil, Canada, Chile, Colombia, Costa Rica, Paraguay, USA, Uruguay, Aruba, Bahamas, Bermuda, Barbados, Trinidad & Tobago, Turks & Caicos Islands
Zone 5
Albania, Austria, Belgium, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Liechtenstein, Lithuania, Luxemburg, Malta, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom
Zone 6
Australia, Hong, Kong, Japan, Macao, New Zealand, South Korea
Zone 7
Belarus, Georgia, Greenland, Israel, Latvia, Qatar, Russia, San Marino, Ukraine
PAYMENT
- All prices are in USD
- We prefer Paypal, however, if you wish to use a different payment method (Bank transfer, Western Union, Xoom, Payoneer or another), let us know and we will send you our bank details or any other information you need.
- Peru Miski SAC doesn't charge any taxes or adds hidden fees to your invoice. You could be charged import duties and/or sales taxes in your country but, this depends on your country's laws, you can find this out with your local authorities.
CONTACT
- Please use THIS FORM or email us directly at store@peru-miski.com